Terms and conditions

Term of use

Welcome to Reyo, where innovation meets quality. These Terms of Use ("Terms") govern your use of our products, services, and website. By accessing or using any part of our offerings, you agree to comply with these Terms.

Term of sale

Thank you for choosing Reyo products. These Terms of Sale outline the terms and conditions under which you can purchase and enjoy our offerings, including Reyo Anion Sanitary Napkin, Reyo Fruit Gel Hair Color, Reyo Panty liner, and Reyo Sexual Wellness products for men and women. By making a purchase, you agree to abide by these terms.

Warnings of Reyo anion sanitary napkin

  • Dispose of used sanitary napkins in a hygienic manner. Wrap Reyo disposal paper and discard it in an appropriate waste receptacle.
  • Change sanitary napkins regularly to maintain personal hygiene and prevent discomfort.
  • Sanitary napkins are designed for menstrual use. Avoid using them for other purposes.
  • Wash your hands before and after handling sanitary napkins
  • There are different types of sizes for use during menstrual, select a required size for your menstrual flow

Warnings for Reyo fruit gel hair color

  • Wear protective gloves provided in the packaging to prevent staining your hands.
  • Store the product out of reach of children to prevent accidental ingestion or misuse.
  • The hair color is intended for external use only. Do not ingest.
  • Follow the instructions for mixing the product components as incorrect ratios can affect the color outcome.
  • Check the expiry date before use and do not use the product if it has expired.
  • Avoid getting the hair color in your eyes. Rinse immediately with plenty of water if contact occurs.

Warnings for Reyo Panty liner

  • Do not use panty liners as a substitute for sanitary pads during menstruation. Panty liners are not designed to absorb heavy menstrual flow.
  • Change panty liners frequently, especially if you are experiencing heavy sweating or discharge. A wet or soiled panty liner can create a breeding ground for bacteria, which can lead to infection.
  • Do not use panty liners if you have a yeast infection or other vaginal infection. Panty liners can trap moisture and heat, which can worsen the infection.
  • Be aware of the materials that panty liners are made of. Some panty liners contain synthetic materials that can irritate the skin. If you have sensitive skin, choose panty liners that are made with natural materials, such as cotton.
  • Read the label carefully before using any panty liner. Some panty liners contain fragrances or other additives that can irritate the skin. If you have any concerns, talk to your doctor or a pharmacist.

Warnings for Reyo Men and women sexual wellness

  • Follow the recommended dosage and usage instructions provided with the product. Do not exceed the recommended amount.
  • Check the expiry date before use. Do not use products past their expiration date.
  • Effects may vary based on factors such as individual health, lifestyle, and overall wellness.
  • Store products in a cool, dry place, away from direct sunlight and moisture.
  • Reyo Men's Sexual Wellness products are intended for adult use only. Keep out of reach of children.

License and Intellectual property rights
License for Reyo sexual wellness

Authorized Distribution: Reyo Sexual Wellness products are authorized for distribution under the provisions of a valid food license, ensuring compliance with relevant health and safety regulations.

Quality and Safety: These products meet stringent quality and safety standards as mandated by the food license, ensuring their suitability for consumer use.

Labelling and Information: Proper labelling, including accurate product information, ingredients, and usage instructions, is maintained in accordance with food license requirements.

License for Reyo fruit gel hair color, Reyo anion sanitary napkin, Reyo panty liner

Authorized Importation: Reyo Fruit Gel Hair Color, Reyo Panty Liner, and Reyo Anion Sanitary Napkins are imported and distributed under authorized channels, complying with all applicable import regulations and standards.

Product Authenticity: Only genuine Reyo products are imported, guaranteeing quality, safety, and effectiveness.

Regulatory Compliance: These imported products adhere to the regulations and requirements set by relevant health and safety authorities.

Product Information: Accurate labelling, packaging, and information, including ingredients and proper usage instructions, are maintained as per regulatory guidelines.

Intellectual property rights

Trademarks and Branding: Reyo retains exclusive rights to its trademarks, logos, and branding elements associated with its products. Unauthorized use or reproduction is strictly prohibited.

Copyrighted Content: All content on our website, including images, text, and graphics, is protected by copyright law. Reproduction, distribution, or use without permission is prohibited.

Patents: Any unique innovations or technologies developed by Reyo are protected by patents, preventing others from using, making, or selling similar products.

Site Utilization

Authorized Access: Access to and use of the Reyo website signifies agreement to comply with these terms and conditions.

Information Accuracy: Users are responsible for the accuracy of provided information and acknowledge that the website's content is for informational purposes only.

Prohibited Activities: Unauthorized copying, distribution, or modification of website content, as well as any attempt to disrupt or damage the site, is strictly prohibited.

Third-Party Links: The website may include links to third-party sites; however, Reyo is not responsible for the content or practices of these external websites.

Modification of Terms: Reyo reserves the right to update or modify these website utilization terms and conditions at any time without prior notice. Continued use of the site constitutes acceptance of any changes.

Privacy Policy

Your privacy is important to us, and we encourage you to review our [Privacy Policy] to understand how we collect, use, and protect your personal information. Please read these terms carefully before proceeding to explore our products and services. If you do not agree with our terms, we kindly ask you to refrain from using our website.

Limitation of Liability

Our "Limitation of Liability" section outlines the scope of our responsibilities and the extent of potential legal claims related to the use of our products and services. It is important to understand the implications of this section before engaging with Reyo's offerings.

We want to emphasize that we shall not be held accountable for any direct damages resulting from the use of our products. This includes any immediate harm, loss, or injury that can be directly linked to the use of our products.

Similarly, we shall not be responsible for any indirect damages. These damages might occur as a consequence of using our products but may not be directly caused by them. Examples include loss of data, loss of profits, or business interruption.

Reyo does not accept liability for any incidental damages. These are typically unforeseen or accidental damages that may arise from using our products, such as minor losses or inconveniences.

Consequential damages, which can result from using our products, are also excluded from our liability. These damages might have a broader impact, extending beyond the immediate use of the product.

Our responsibility does not extend to punitive damages. These are damages awarded by a court to punish the party at fault. Reyo shall not be held accountable for such damages arising from the use of our products.

We emphasize that this limitation covers both the use and the inability to use our products. In situations where our products are unusable or inaccessible, we cannot be held liable for resulting damages.

Termination

Breach of Terms: We reserve the right to terminate access to our website and services if users violate the terms and conditions outlined herein.

Unauthorized Activities: Engaging in unauthorized or malicious activities that disrupt the functionality of our website may result in termination.

Misuse of Content: Misappropriation or misuse of our website content, including text, images, and trademarks, may lead to termination.

Legal Compliance: Failure to comply with applicable laws, regulations, or intellectual property rights may result in immediate termination.

Abusive Behaviours: Any form of abusive, offensive, or discriminatory behaviour towards our community or team members may lead to termination.

Disruption of Services: Deliberate attempts to disrupt or damage our website's operation or security may result in termination.

Discretionary Action: Reyo reserves the right to terminate access at its sole discretion if deemed necessary to protect the integrity of our website and services.

Please be aware that termination of access may result in the loss of privileges and services. We encourage users to adhere to these terms to maintain a positive and productive online environment.

Governing Law and Jurisdiction

These terms and conditions, along with any disputes arising from or related to the use of the Reyo website and products, shall be governed by the law, without regard to its conflict of law principles.

Any legal action or proceedings arising out of these terms shall be brought exclusively in the court, and you consent to the personal jurisdiction of such courts for the purpose of any such action or proceeding

Return and Exchange

Eligibility and Process: If you are not satisfied with your purchase from Reyo's website, you have the option to initiate a return or exchange. To begin the process, please contact us at info@reyo.in. Our team will assess your concern and guide you through the next steps.

Exchange Policy Consideration: Upon receiving your concern, our team will evaluate the situation. If your concern is accepted, we will proceed with the exchange policy, offering you the opportunity to exchange the product for a different item.

Condition of Return: Returned items must be in their original condition, unopened, and with all packaging intact. Any damage or alteration to the product may affect your eligibility for return or exchange.

Timeframe for Return: You are required to initiate the return process within 2 days from the date of receiving the product.

Return Shipping: The cost of return shipping shall be borne by the customer, unless otherwise specified by our team.

Communication and Updates: We will maintain clear communication throughout the return or exchange process, keeping you informed about the status of your request.

Please note that our return and exchange policy aims to provide a seamless and satisfactory experience for our customers. By engaging with our products and services, you acknowledge and agree to abide by this policy. If you have any questions or concerns, please reach out to us at info@reyo.in.

Changes to Terms of Use

Reyo reserves the right to modify, update, or revise these terms of use at any time without prior notice. Changes to the terms will be effective upon posting on our website. By continuing to use the Reyo website, you acknowledge and agree to be bound by the revised terms.

We encourage you to review the terms of use periodically to stay informed about any updates. Your continued use of our website after modifications signifies your acceptance of the revised terms. If you disagree with any of the terms, we recommend refraining from using our website and its services.

For any inquiries or clarifications regarding the changes to our terms of use, please contact us at info@reyo.in. Your understanding and cooperation are greatly appreciated as we work to provide the best possible experience for our users.

Distributorship Kit

The Reyo Distributorship Kit offers an opportunity for individuals to become authorized distributors of Reyo products. There are three tiers of distributorship: Angel Distributor, Queen Distributor, and Mega Distributor. The following terms and conditions apply to the Distributorship Kit

Kit Description: The Reyo Distributorship Kit includes a selection of Reyo products and marketing materials intended to aid distributors in promoting Reyo products and services within their personal network.

Authorized Use: Distributors are granted the right to utilize the contents of the Distributorship Kit solely for the purpose of promoting and selling Reyo products as outlined in the distributor agreement.

Non-Transferable: The Distributorship Kit, its contents, and associated rights are non-transferable and exclusive to the authorized distributor. Sharing, selling, or transferring these materials to third parties without prior written consent from Reyo is prohibited.

Compliance with Laws: Distributors must adhere to all applicable laws, regulations, and guidelines while using the Distributorship Kit and conducting business activities related to Reyo products.

Branding and Trademarks: The use of Reyo trademarks, logos, and branding materials included in the Distributorship Kit must strictly adhere to the guidelines provided by Reyo. Unauthorized modifications or alterations are not permitted.

Kit Updates: Reyo reserves the right to update, modify, or revise the contents of the Distributorship Kit at its discretion. Distributors will be notified of any changes and are responsible for ensuring that they are using the most current materials.

Return and Replacement: Reyo will replace or update any defective or outdated materials in the Distributorship Kit at its discretion. Requests for replacements or updates must be communicated to Reyo's distributor support team.

Grievance officer

Grievance officer name: Sriga Hemamalini
E-mail id:enquiry@reyo.in